Software now saves the files and redirects to the destination location. Would like to be able to run automatic backups, but nothing seems to work after several different attempts. My passport ultra user manual managing and customizing the software this chapter includes the following topics. Finally you will see that your computer recognize your wd passport ultra. Operating system compatibility your my passport drive and the wd drive utilities and wd security software are. Wd my passport ultra 2tb setup and driver installation. Western digital my passport ultra user manual pdf download. This morning, wd my passport suddenly became inaccessible, couldnt be detected by my computer.
Highlight the checkbox near recommended install or the custom install option to proceed with the setup process. Western digital my passport user manual pdf download. The backup software provides an advanced featureset for a consumer portable drive that includes the ability to schedule backups to take place as frequently as hourly to as rarely as monthly. Select the wd my passport ultra from the filter by product dropdown list. Equipped with usbc technology, the my passport ultra portable drive offers an easy way to expand your storage with a modern metal design that complements your pc. Simply download wd backup, plug in your drive and set your hourly, daily or monthly schedule. Click free download on the softwares webpage to add the freeware easeus partition software to windows.
Durable enclosure protects the drive inside we know your data is important to you. Its windows 10ready out of the box to seamlessly deliver plugandplay storage, while password protection with hardware encryption helps enforce the security of your content. I updated the drive firmware online and downloaded the smartware and installed this on the pc but none of the original software is on the hard disk. Seagate backup plus slim is ranked 1st while wd my passport is ranked 4th. Included wd discovery software 2 makes it easy to back up your photos, videos, and documents to the my passport ultra drive. Wd my passport portable hard drive and auto backup software the my passport portable hard drive is trusted to store the massive amounts of photos, videos and music you love. If that does not solve the wd detection issue, you can download the wd my passport software on your computer and install it. The 1tb western digital my passport wireless portable media drive lets you carry lots of movies, music, and photos with you, and it adds a few notable extras including an sd card slot. Just pick the time and frequency to back up important files from your system onto your my passport ultra drive. I open device manager and said the device is working properly.
Go to the downloads location, doubleclick on the wd my passport ultra 1tb setup file, and click next on the initial screen. Your my passport ultra drive is now ready to use as an external storage device. Wd my passport ultra 1tb drive not detected on pc, how to fix it. The wd my passport and the wd easystore come with wd discovery software. If you encounter wd my passport ultra detection issues on your windows 10 computer, try changing the usb cable. Fix and repair wd my passport ultra not detectedshowing up. Old model wd my passport ultra 2 tb portable external usb 3. Having seen other posts here and elsewhere i cant say i hold out much hope of a solution but if only to flag the problem yet again as this seems like a major flaw somewhere if this is happening so often. Western digital my passport ultra 1tb portable external hard drive usb 3. My passport ultra portable hard drive user manual western digital. The most important reason people chose seagate backup plus slim is.
Specifying the number of backup versions specifying a different retrieved content folder checking for software updates configuring a remote dropbox account uninstalling the wd software specifying the number of backup versions the wd. When contacting wd for support, have your wd product serial number, system hardware, and system software versions available. I disconnected my my passport ultra 1tb external drive incorrectly and the backup function no longer works. If your product is not listed above, please visit the product page.
Wd sells the new my passport in 1tb, 2tb, 3tb, and 4tb flavours. Both the wd my passport and wd easystore can be connected via usb 2. Find low everyday prices and buy online for delivery or instore pickup. When it comes to installing this software, the steps are. So we build the drive inside to our demanding requirements for durability, shock. You can set it to run automatically to your schedule. Downloads download software and updates for your wd product at. Now, agree with the license agreement after reading it. It work fine for a year but a week ago stop working, the file explorer show location unavailable. The lacie mobile drive and seagate backup plus ultra touch posted a photo finish in 11 seconds, with the other three drives, including the wd my passport, taking 12. The 7th generation wd my passport ultra is the companys newest usb 3. Also open drive manager and it show the size and space available. Wd 1tb my passport ultra portable hard drive usb 3. The my passport products ship with six solid colors and most models cost a little less than the twotone my passport ultra models.
Wd my passport 1tb portable external hard drive black. To download software on the mac computer, go to the software for mac field, and click wd drive utilities for mac download. Wd my passport ultra 2 tb cant initialize windows 10 pro 64 bit. I am trying to erase my passport and restore the original software, but having no success. The wd ultra offers a generous amount of storage capacity of more than 4tb previously we had wd my passport ultra 2tb and wd my passport ultra 1tb which are still available in the market. Wd my passport ultra 2 tb cant initialize windows 10 pro. How to download and install wd software that was on my wd.
If you want to download the wd my passport ultra 1tb setup software for windows, go to the software for windows field, and select wd drive utilities for windows download. I got windows 10 to recognize my wd my passport ultra 2tb. One of the most important things to keep in mind when picking a hard drive, or any kind of storage hardware for that matter is reliability. With wd discovery software, you can also download the ntfs driver for macos, so you can work. It includes wd backup software and password protection to keep your data safe and secure. Wd quick formatter, also known as wd advanced format drivers afds, is an external hard drive format utility for windows and mac, developed by western digital technologies, inc. Wd my passport ultra is the successor of the wd my passport edge and way faster than wd edge. Wd my passport ssd support information sandisk support. And these are all my recovered wd my passport data. Here are the guidelines to download the wd my passport ultra 2tb hard drive driver on your windows 10 computer. In our case the business purchased two 1tb ultra s to transfer files between sites. Download wd my passport ultra hdd firmware updater 3. Download easeus partition manager software to repair corrupted system.
Format western digital passport to fat32 with wd quick formatter. Best external hard drive 2020 get a free 2 week sub. The wd my passport ultra is one of my favorite portable drives for its fast performance, large storage space, and its good looks. Perfectly paired with wd backup software and password protection, the my passport drive helps keep your digital lifes.
External drive like wd elements, my book and my passport can be formatted to fat32 via this tool. Once you have updated your drive, reboot to make sure that all modifications take effect. Free download western digital fat32 formatting tool for. Buy western digital my passport ultra 1tb portable hard. Restoring the wd software after you have reformatted your my passport drive for use on mac computers, go to. Dong ngocnet performance i tested the 500gb and 1tb version of the my passport ultra, and it. With a new, stylish design that fits in the palm of your hand, theres space to store, organize, and share your photos, videos, music, and documents. The user manual refers to knowledge base id 7, but that doesnt seem to exist. Sandisk, a western digital brand, is supporting this product with the above part number pn. Back up automatically the my passport ultra drive comes equipped with wd backup software to help make sure your photos, videos, music and documents dont get lost.
Wd drive utilities is helpful for managing your portable drive. All of them are preformatted in ntfs but can easily be reformatted if youre. My passport ultra user manual about your wd drive 2 wd security software set password protection and hardware encryption for your drive to help protect your files from unauthorized use or access. My passport portable hard drive, with the wd backup, wd security and wd drive utilities software usb 3. With wd discovery software, you can also download the ntfs driver for macos, so you can. As was the case with all wd products, we found the bundled software to be very userfriendly all the while having an advanced featureset. My passport ultra user manual getting started with the wd software doubleclick the wd apps setup file that appears in the listing for the drive in your computers file management utility to display the wd apps setup wizard.
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